WiFi & networking
Surveys, mesh systems and wired backbones for reliable coverage across the whole property.
View WiFi services →Independent technology support · Mendips & Somerset
Reliable internet and connected homes across the Mendips.
I help homes, holiday lets and small businesses get fast, dependable WiFi — and keep the technology around it working. From full-property coverage and Starlink installations to smart home setup, network security and PAT testing.
Fully insured
Local and independent
One point of contact
Starlink & failover
Satellite internet where fibre won't reach, with automatic backup for business continuity.
View Starlink options →Smart home
Set-up, integration and troubleshooting for doorbells, heating, lighting and audio.
View smart home help →Security & continuity
Network security, CCTV and temporary internet to keep you protected and online.
View security services →What I help with
Services for homes, holiday lets and small businesses.
Every job is handled by the same person, from the first site visit to support after installation.
WiFi for Home
Heatmap surveys, mesh systems, and connections to garden offices and outbuildings — including sites with no mains power.
Learn more →WiFi for Business & Holiday Lets
Dedicated guest networks with QR-code sign-in, outdoor access points, and separate secure networks for your own devices.
Learn more →Starlink & LEO Internet
Advice and installation where broadband is slow or unavailable, plus standby configuration as a backup connection.
Learn more →Smart Home Technology
Set-up and fault-finding for Ring, Nest, Sonos and Hue, and a tidy-up of setups that have grown into too many apps.
Learn more →Internet Phones (VOIP)
Preparation for the 2027 copper switch-off — keep your number, cut the cost of a line, and route calls to your mobile.
Learn more →Network Security
Practical improvements for homes and small offices: separate guest and device networks, firewall rules and modern routers.
Learn more →Also available: PAT testing for holiday lets and small businesses, and temporary internet for house moves and renovations.
“Most connectivity problems have a straightforward cause. My job is to find it, explain it in plain terms, and put it right.”
Fully insured & independent
About Mendip Tech
One person, from the first survey to ongoing support.
Mendip Tech is an independent, one-person business. The person who surveys your property is the person who installs the equipment, and the person who answers the phone if you have a question afterwards.
That means impartial advice on what you actually need, no call centres, and someone local who understands the realities of rural connectivity: thick walls, long distances and lines that are not always reliable.
- The same point of contact throughout
- Impartial recommendations, with no pressure to over-specify
- Business-grade equipment with up-to-date security
- Remote monitoring and support after installation
How it works
A clear process, with costs agreed before any work starts.
Enquiry
Tell me what is happening. I will call back to discuss it and arrange a visit if one is needed.
Survey
An on-site survey and WiFi heatmap to identify the cause of the problem, not just the symptom.
Proposal
A written recommendation with fixed costs and options. There is no obligation to proceed.
Installation
A tidy installation, tested against the survey, with a handover so you know how everything works.
20+Mendip villages served
1person — the same one,
every visit
every visit
48htypical response
to enquiries
to enquiries
Insuredfully covered,
references on request
references on request
Not sure which service you need?
Describe the problem — a slow connection, a dead spot, or a letter about your phone line — and I will point you in the right direction.
Common questions
Questions I am asked regularly.
Which areas do you cover?
The Mendip Hills and the surrounding Somerset area, including Wells, Cheddar, Shepton Mallet, Wedmore, Axbridge, Frome, Glastonbury and the villages between. If your village is not listed, please ask — larger jobs and holiday-let work can be covered further afield.
The copper phone line is being switched off — what do I need to do?
The UK's traditional phone network (PSTN) is being retired, with services due to close by 31 January 2027. Calls will run over your broadband connection instead. You keep your existing number, it can be set to ring your mobile as well, and a single internet phone is often much cheaper than a landline-only package. See Internet Phones for details.
Do I legally need PAT testing for a holiday let?
Holiday lets and small businesses have a duty to keep electrical equipment safe under regulations such as the Electricity at Work Regulations 1989. There is no fixed legal interval — testing is risk-based — but a dated record of testing is the standard way to demonstrate you have met that duty, and is often requested by insurers. See PAT Testing.
Can Starlink be used as a backup rather than a main connection?
Yes. It can be configured to sit on standby and take over automatically if your main connection fails, so you are only paying for cover on the days your primary provider has an outage. See Starlink & LEO Internet.
I have just moved, or I am mid-renovation, and have no internet — can you help short term?
Yes. I can supply a temporary system on a daily or weekly basis to keep you online until your permanent connection is in place. See Temporary & Emergency Internet.
Get in touch
Tell me what is going wrong.
A short description of the problem and your postcode is enough for me to come back with a sensible next step. I usually reply within two working days.